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BUILD YOUR CAREER

Empower Your Journey To Success With XParts.IN

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Do Team Work

At xParts.IN, collaboration is our cornerstone, driving innovation and fostering a supportive environment where every voice is valued, and collective efforts propel us towards shared success.

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Be Helpful

At xParts.IN being helpful is second nature. We thrive on assisting each other to reach our goals.

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Future Ready

At xParts.IN, we're future-ready. Our forward-thinking approach prepares us for what lies ahead.

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India's No.1 Spare Parts Store

Join the XPARTS.IN team and be part of a dynamic community driving innovation in the world of device repair and maintenance. At XPARTS.IN, we're always on the lookout for passionate individuals who share our commitment to excellence and customer satisfaction.

Explore exciting career opportunities across various departments, from customer support and logistics to product management and marketing. Whether you're an experienced professional or just starting your career journey, XPARTS.IN offers a supportive environment where your talents are valued and your potential is nurtured.

Join us in shaping the future of device repair and maintenance. Check out our current openings and take the next step towards a rewarding career with XPARTS.IN.

JOBS INFORMATION

Customer Support Executive

Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing assistance to ensure a seamless shopping experience.

Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Assist customers with product information, order status, and general inquiries.
  • Resolve customer complaints and issues efficiently, escalating complex cases to the appropriate department when necessary.
  • Process returns, exchanges, and refunds according to company policies.
  • Collaborate with other departments to address customer concerns and improve overall customer satisfaction.
  • Keep accurate records of customer interactions and transactions.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong customer service orientation with a passion for helping others.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving skills and the ability to think quickly on your feet.
  • Familiarity with ecommerce platforms and CRM systems is a plus.
  • Previous experience in customer service or a related field is preferred.

Benefits:

  • Competitive salary
  • Opportunities for growth and advancement
  • Friendly and supportive work environment
  • Health insurance and other benefits

Join our team and become a key player in delivering exceptional customer support at XPARTS. Apply now and help us exceed customer expectations every day!

 

Apply Now

Fulfilment Manager

Job Description: We are looking for an experienced and detail-oriented individual to join our team as a Fulfillment Manager. In this role, you will be responsible for managing all aspects of order fulfillment, from inventory management to shipping and logistics, to ensure efficient and accurate processing of orders.

Responsibilities:

  • Oversee the entire order fulfillment process, including receiving, picking, packing, and shipping orders.
  • Manage inventory levels and coordinate with suppliers to ensure adequate stock availability.
  • Develop and implement strategies to optimize warehouse operations and streamline fulfillment processes.
  • Monitor order status and shipping schedules to ensure timely delivery of products to customers.
  • Collaborate with other departments, such as customer support and sales, to address fulfillment-related issues and improve overall customer satisfaction.
  • Maintain accurate records of inventory levels, orders, and shipments using inventory management software.
  • Train and supervise fulfillment staff to ensure adherence to company policies and procedures.

Requirements:

  • Proven experience in order fulfillment, logistics, or warehouse management.
  • Strong leadership and organizational skills, with the ability to effectively manage a team.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in inventory management software and Microsoft Office Suite.
  • Knowledge of shipping regulations and carrier services is a plus.

Benefits:

  • Competitive salary
  • Opportunities for career growth and advancement
  • Dynamic and collaborative work environment

Join our team and play a key role in ensuring the smooth and efficient operation of order fulfillment at XPARTS. Apply now and help us deliver excellence to our customers every day!

Apply Now

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